Synthetic data prototype — no PHI. Numbers, names, and IDs are fabricated for design review only.
Operations
Exceptions Work Queue
Daily queue for defects, overdue tasks, billing blockers, and clinical escalations.
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18In Progress
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Resolved
11All Exceptions
Click any row to open the patient drilldown.
| ID | Patient | Episode | Identified | Category | Severity | Stage | Owner | Due | Resolved | Resolved Date | Notes |
|---|---|---|---|---|---|---|---|---|---|---|---|
| EXC-0001 | Maria AlvarezPT-000001 | EPI-2026-0001 | Feb 11, 2026 | Billing Defect | Low | PCM Active | Aisha PatelSTF-004 | Feb 18, 2026⚠ | No | — | — |
| EXC-0002 | Thomas BennettPT-000002 | EPI-2026-0002 | Mar 13, 2026 | Billing Defect | Medium | PCM Active | Carmen OrtizSTF-007 | Mar 20, 2026 | Yes | Mar 16, 2026 | Time entries reconciled to meet 30-min threshold. |
| EXC-0003 | Linda ChenPT-000003 | EPI-2026-0003 | Feb 12, 2026 | Billing Defect | High | PCM Active | Naomi ReyesSTF-005 | Feb 19, 2026 | Yes | Feb 17, 2026 | Claim resubmitted with corrected modifier. |
| EXC-0004 | Robert DavisPT-000004 | EPI-2026-0004 | Mar 02, 2026 | Referral Leakage Risk | High | PCM Active | Liam ChenSTF-003 | Mar 09, 2026⚠ | No | — | — |
| EXC-0005 | Patricia EvansPT-000005 | EPI-2026-0005 | Apr 28, 2026 | TCM Not Scheduled | High | Outreach | Sofia DiazSTF-002 | May 05, 2026 | No | — | — |
| EXC-0006 | George FloresPT-000006 | EPI-2026-0006 | Feb 12, 2026 | Billing Defect | High | PCM Active | Derek MensahSTF-008 | Feb 19, 2026 | Yes | Feb 14, 2026 | Outreach completed on attempt 3. |
| EXC-0007 | Ellen GreenePT-000007 | EPI-2026-0007 | Feb 16, 2026 | Referral Leakage Risk | Medium | PCM Active | Jamal CarterSTF-001 | Feb 23, 2026⚠ | No | — | — |
| EXC-0008 | Samuel HernandezPT-000008 | EPI-2026-0008 | Mar 01, 2026 | Referral Leakage Risk | Medium | PCM Active | Sofia DiazSTF-002 | Mar 08, 2026 | Yes | Mar 04, 2026 | Time entries reconciled to meet 30-min threshold. |
| EXC-0009 | Denise JohnsonPT-000009 | EPI-2026-0009 | Mar 16, 2026 | TCM Overdue | Medium | Outreach | Aisha PatelSTF-004 | Mar 23, 2026 | Yes | Mar 23, 2026 | Discharge feed reprocessed; episode re-ingested. |
| EXC-0010 | William KimPT-000010 | EPI-2026-0010 | Feb 08, 2026 | TCM Overdue | High | Outreach | Felix StoneSTF-010 | Feb 15, 2026⚠ | No | — | — |
| EXC-0011 | Barbara LawsonPT-000011 | EPI-2026-0011 | Mar 24, 2026 | Billing Defect | High | PCM Active | Carmen OrtizSTF-007 | Mar 31, 2026⚠ | No | — | — |
| EXC-0012 | Charles MitchellPT-000012 | EPI-2026-0012 | Feb 02, 2026 | No Discharge Feed | Medium | Outreach | Aisha PatelSTF-004 | Feb 09, 2026⚠ | No | — | — |
| EXC-0013 | Susan NguyenPT-000013 | EPI-2026-0013 | Mar 19, 2026 | Referral Leakage Risk | High | PCM Active | Elena RiveraSTF-009 | Mar 26, 2026⚠ | No | — | — |
| EXC-0014 | Donald OwensPT-000014 | EPI-2026-0014 | Mar 01, 2026 | Billing Defect | Medium | PCM Active | Carmen OrtizSTF-007 | Mar 08, 2026⚠ | No | — | — |
| EXC-0015 | Karen ParkPT-000015 | EPI-2026-0015 | Mar 20, 2026 | Monthly Minutes Not Met | Medium | PCM Active | Naomi ReyesSTF-005 | Mar 27, 2026⚠ | No | — | — |
| EXC-0016 | Edward QuinnPT-000016 | EPI-2026-0016 | Feb 17, 2026 | Note Not Sent to USC | High | TCM Complete | Aisha PatelSTF-004 | Feb 24, 2026 | Yes | Feb 18, 2026 | Time entries reconciled to meet 30-min threshold. |
| EXC-0017 | Helen ReyesPT-000017 | EPI-2026-0017 | Mar 07, 2026 | Referral Leakage Risk | Medium | PCM Active | Carmen OrtizSTF-007 | Mar 14, 2026⚠ | No | — | — |
| EXC-0018 | Henry SandersPT-000018 | EPI-2026-0018 | Feb 10, 2026 | Outreach Overdue | Medium | Outreach | Elena RiveraSTF-009 | Feb 17, 2026⚠ | No | — | — |
| EXC-0019 | Michelle TanakaPT-000019 | EPI-2026-0019 | Mar 11, 2026 | No Discharge Feed | Low | Outreach | Sofia DiazSTF-002 | Mar 18, 2026 | Yes | Mar 17, 2026 | Note batched and transmitted to USC EHR. |
| EXC-0020 | Kevin UnderwoodPT-000020 | EPI-2026-0020 | Mar 11, 2026 | Billing Defect | High | PCM Active | Sofia DiazSTF-002 | Mar 18, 2026 | Yes | Mar 17, 2026 | Consent obtained verbally; documented. |
| EXC-0021 | Camille DoolittlePT-000053 | EPI-2026-0053 | Mar 03, 2026 | Pre-Visit Readiness Blocked | Low | Referral Blocked | Derek MensahSTF-008 | Mar 10, 2026⚠ | No | — | — |
| EXC-0022 | Felipe GranadosPT-000056 | EPI-2026-0056 | Feb 17, 2026 | Referral Documents Missing | Low | Referral Closed | Brandon LeeSTF-006 | Feb 24, 2026⚠ | No | — | — |
| EXC-0023 | Hideki ImamuraPT-000058 | EPI-2026-0058 | Jan 13, 2026 | Pre-Visit Readiness Blocked | Medium | Referral Blocked | Aisha PatelSTF-004 | Jan 20, 2026⚠ | No | — | — |
| EXC-0024 | Jonas KetteringPT-000060 | EPI-2026-0060 | Mar 21, 2026 | Pre-Visit Readiness Blocked | Medium | Referral Blocked | Jamal CarterSTF-001 | Mar 28, 2026⚠ | No | — | — |
| EXC-0025 | Kira LambrightPT-000061 | EPI-2026-0061 | Jan 24, 2026 | Pre-Visit Readiness Blocked | Low | Referral Blocked | Jamal CarterSTF-001 | Jan 31, 2026⚠ | No | — | — |
| EXC-0026 | Octavia PembertonPT-000065 | EPI-2026-0065 | Jan 07, 2026 | Pre-Visit Readiness Blocked | Medium | Referral Blocked | Sofia DiazSTF-002 | Jan 14, 2026⚠ | No | — | — |
| EXC-0027 | Quintessa RasmussenPT-000067 | EPI-2026-0067 | Feb 13, 2026 | Referral Documents Missing | Low | Referral Workup | Brandon LeeSTF-006 | Feb 20, 2026 | Yes | — | — |
| EXC-0028 | Wilhelmina XanthopoulosPT-000073 | EPI-2026-0073 | Jan 29, 2026 | Pre-Visit Readiness Blocked | Low | Referral Blocked | Derek MensahSTF-008 | Feb 05, 2026⚠ | No | — | — |
| EXC-0029 | Xiomara YanceyPT-000074 | EPI-2026-0074 | Jan 11, 2026 | Pre-Visit Readiness Blocked | Medium | Referral Blocked | Derek MensahSTF-008 | Jan 18, 2026 | Yes | — | — |
| EXC-0030 | Adrian BeasleyPT-000051 | EPI-2026-0075 | Jan 11, 2026 | Referral Documents Missing | Medium | Referral Intake | Sofia DiazSTF-002 | Jan 18, 2026⚠ | No | — | — |
| EXC-0031 | Camille DoolittlePT-000053 | EPI-2026-0077 | Jan 23, 2026 | Referral Documents Missing | Low | Referral Closed | Felix StoneSTF-010 | Jan 30, 2026⚠ | No | — | — |
| EXC-0032 | Desmond EberhardtPT-000054 | EPI-2026-0078 | Feb 09, 2026 | Referral Documents Missing | High | Referral Closed | Felix StoneSTF-010 | Feb 16, 2026⚠ | No | — | — |
| EXC-0033 | Estela FramptonPT-000055 | EPI-2026-0079 | Feb 09, 2026 | Pre-Visit Readiness Blocked | Low | Referral Blocked | Jamal CarterSTF-001 | Feb 16, 2026⚠ | No | — | — |
| EXC-0034 | Lorenzo MendizabalPT-000062 | EPI-2026-0086 | Feb 19, 2026 | Referral Documents Missing | Low | Referral Closed | Sofia DiazSTF-002 | Feb 26, 2026⚠ | No | — | — |
| EXC-0035 | Marisol NakaharaPT-000063 | EPI-2026-0087 | Feb 04, 2026 | Pre-Visit Readiness Blocked | Low | Referral Blocked | Derek MensahSTF-008 | Feb 11, 2026⚠ | No | — | — |
| EXC-0036 | Nestor OkonkwoPT-000064 | EPI-2026-0088 | Jan 22, 2026 | Referral Documents Missing | Low | Referral Outreach | Sofia DiazSTF-002 | Jan 29, 2026⚠ | No | — | — |
| EXC-0037 | Reinaldo StavrosPT-000068 | EPI-2026-0092 | Mar 23, 2026 | Referral Documents Missing | Medium | Referral Outreach | Aisha PatelSTF-004 | Mar 30, 2026⚠ | No | — | — |
| EXC-0038 | Greta HollowayPT-000057 | EPI-2026-0105 | Mar 09, 2026 | Referral Documents Missing | High | Referral Closed | Jamal CarterSTF-001 | Mar 16, 2026⚠ | No | — | — |
| EXC-0039 | Marisol NakaharaPT-000063 | EPI-2026-0111 | Jan 25, 2026 | Pre-Visit Readiness Blocked | Low | Referral Blocked | Felix StoneSTF-010 | Feb 01, 2026⚠ | No | — | — |
| EXC-0040 | Pascal QuinteroPT-000066 | EPI-2026-0114 | Feb 25, 2026 | Pre-Visit Readiness Blocked | Low | Referral Blocked | Sofia DiazSTF-002 | Mar 04, 2026 | Yes | — | — |