SPOC-CO
Synthetic data prototype — no PHI. Numbers, names, and IDs are fabricated for design review only.

Executive Overview

Executive Overview

TCM to PCM bridge pilot performance, revenue capture, outcomes, containment, and data completeness.

Filters

Patient Journey Funnel

Eligible → Reached → TCM → PCM → Billed

114 eligible
Eligible114·100%
Reached107·94%94%
TCM Accepted91·80%85%
TCM Completed33·29%36%
PCM Enrolled43·38%130%
PCM Active41·36%95%
Billed33·29%80%

Weekly Pilot Trend

Eligible episodes, TCM completed, PCM enrolled

Pilot 2026 Q1

Revenue Realization

Expected vs paid by month

$3.2k / $5.6k

Network Containment

USC capture vs external leakage

182 referrals
USC (Captured)

110 · 60%

External (Leaked)

72 · 40%

Outcomes

ED · readmits · complications

3.5% readmit
ED Visits6
Readmissions4
Complications2

ED rate

5.3%

Satisfaction

4.35/5

Top Operational Risks

Open exceptions by severity & age

29 open
SeverityStageOwnerDue
High

TCM Overdue

OutreachFelix Stone47d overdue
High

Referral Documents Missing

Referral ClosedFelix Stone47d overdue
High

Referral Leakage Risk

PCM ActiveLiam Chen25d overdue
High

Referral Documents Missing

Referral ClosedJamal Carter19d overdue
High

Referral Leakage Risk

PCM ActiveElena Rivera8d overdue
High

Billing Defect

PCM ActiveCarmen Ortiz3d overdue
High

TCM Not Scheduled

OutreachSofia Diaz7d

Recent Patient Journey Activity

Latest discharged episodes with stage, NBA, and billing

8 shown
PatientEpisodeStageNext ActionRiskBilling
Vincent RomeroUSC-900042EPI-2026-0042

DC Mar 26, 2026

PCM EnrolledLog additional PCM time this monthLowPaid
Jonas KetteringUSC-900109EPI-2026-0108

DC Mar 26, 2026

Referral ClosedSchedule TCM encounterMediumPaid
Patricia EvansUSC-900005EPI-2026-0005

DC Mar 25, 2026

OutreachResolve exception: TCM Not ScheduledMediumDraft
Xavier ThompsonUSC-900044EPI-2026-0044

DC Mar 25, 2026

OutreachHighDraft
Octavia PembertonUSC-900114EPI-2026-0089

DC Mar 24, 2026

Pre-Visit ReadySchedule TCM encounterHighDraft
Peggy LopezUSC-900037EPI-2026-0037

DC Mar 23, 2026

OutreachResolve eligibility for PCMMediumDraft
Greta HollowayUSC-900106EPI-2026-0081

DC Mar 22, 2026

Referral OutreachResolve exception: Referral Documents MissingMediumDraft
Valentin WassermanUSC-900121EPI-2026-0096

DC Mar 21, 2026

Pre-Visit ReadySchedule TCM encounterMediumPaid

EPIC Workflow Operations

EPIC Workflow Operations

Workflow mix, intake triggers, program assignment, order sets, AI activation, pathways, and task health — synthetic.

EPIC Workflow Mix

Episodes by EPIC workflow

114 total
Referral Center

64 · 56%

Specialist Post-Surgical

20 · 18%

Generalist Hospital-Initiated

20 · 18%

Office-Based Provider

10 · 9%

Intake Trigger Volume

Top trigger types

44.7% AI-detected

Program Assignment Mix

Recommended programs

61.2% accepted

Order Set Activations

By activation status

74.1% reviewed
Activated59
Cancelled14
Pending Review7
Partially Activated10

EKG / RPM

28 · 31

DME / IPC

23 · 17

AI Activation Score

Distribution across cohort

avg 67%

Care Pathway Distribution

Order set activations by pathway

12 pathways
Pre-Specialty Urology Pathway28
Urology Post-Surgical Recovery23
Pre-Specialty Cardiology Pathway9
Syncope / Arrhythmia Pathway8
SOB Cardiology Pathway8
Elevated PSA Pathway8
Cardiology SOB Pathway3

Referral Center On-Ramp

Referral Center On-Ramp

Inbound specialty referrals, pre-visit readiness, PCM pre-visit conversion, downstream USC capture, and leakage — synthetic.

Active Episodes by On-Ramp

Generalist · Specialist · Office · Referral Center

114 total

Revenue / Expected Value by On-Ramp

Paid (billed) + projected USC value

$128k expected

Exceptions by On-Ramp

Open exceptions

29 open

Referral Readiness by Specialty

% visit-ready · avg readiness score

5 specialties

Downstream USC Capture by Specialty

Captured value vs leaked value

$122k captured

Leadership Watchlist · Referral Center

Highest-priority referrals: urgency, missing workups, readiness, PCM, and next best action

64 referrals
PatientSpecialtyUrgencyReferral StatusReadinessMissing WorkupsPCMNext Best Action
Pascal QuinteroEPI-2026-0090UrologyEmergentOutreach StartedIn Progress1 of 4N/AConfirm reach + offer PCM
Desmond EberhardtEPI-2026-0078OncologyEmergentCompletedAt RiskCompleteEligibleClose loop with referring provider
Greta HollowayEPI-2026-0105NephrologyEmergentClosedIn ProgressCompleteEligibleClose loop with referring provider
Camille DoolittleEPI-2026-0101PulmonologyEmergentScheduledReadyCompleteEnrolledConfirm appointment + send reminders
Jonas KetteringEPI-2026-0060UrologyUrgentBlockedBlocked2 of 4EligibleResolve documents/intake blocker before outreach
Xiomara YanceyEPI-2026-0074UrologyUrgentBlockedBlocked2 of 3EligibleResolve documents/intake blocker before outreach
Reinaldo StavrosEPI-2026-0092OncologyUrgentOutreach StartedAt Risk2 of 2N/AConfirm reach + offer PCM
Lorenzo MendizabalEPI-2026-0110UrologyUrgentOutreach StartedIn Progress2 of 4N/AConfirm reach + offer PCM
Hideki ImamuraEPI-2026-0058UrologyUrgentBlockedBlocked1 of 4EnrolledResolve documents/intake blocker before outreach
Adrian BeasleyEPI-2026-0075CardiologyUrgentIntake StartedAt Risk1 of 3EligibleClose loop with referring provider
Desmond EberhardtEPI-2026-0054NephrologyUrgentClosedIn Progress1 of 3EligibleClose loop with referring provider
Estela FramptonEPI-2026-0055PulmonologyUrgentIntake StartedIn Progress1 of 4EligibleClose loop with referring provider