Patient 360
Longitudinal Episode View
Search a synthetic patient or episode to inspect discharge → TCM → PCM → billing → outcomes end-to-end.
Felipe Granados
PT-000056 · USC-900105 · EPI-2026-0056
NBA: Close loop with referring provider
Reason codes: CARDIO_RISK, DOCS_INCOMPLETE
Outreach
9
PCM Min.
0
Paid $
$72
Age / Sex
51 · M
ZIP
90039
Language
English
Payer
Anthem Blue Cross
Procedure
Robotic Prostatectomy
Surgeon
Dr. Priya Ramaswamy
Surgery Site
USC Urology Beverly Hills
Surgery Date
Feb 10, 2026
Discharge
Feb 10, 2026
LOS
0d
Status
Referral Closed
Consent
On file
Episode Timeline
78 eventsWorkup Ordered · PSA
2026-01-16Lab
Workup Ordered · Renal ultrasound
2026-01-16Imaging
Workup Ordered · Records request
2026-01-16Records
Outreach · Attempt 1 · Left Voicemail
2026-01-16 08:45Sofia Diaz
Program Assignment · PCM · Eligible
2026-01-16 16:15Not accepted (Pass payer check)
Program Assignment · Specialist Referral · Eligible
2026-01-16 16:15Accepted (assigned by STF-006)
Program Assignment · APCM · Eligible
2026-01-16 16:15Accepted (assigned by AI Engine)
Workup Ordered · UA
2026-01-17Lab
Order Set · Pre-Specialty Urology Bundle · Activated
2026-01-17 16:154 orders
Outreach · Attempt 2 · Left Voicemail
2026-01-18 17:30Jamal Carter
Workup Scheduled · Records request
2026-01-19Steerage · Lab → External
2026-01-20Community Health LA (External)
Workup Scheduled · UA
2026-01-20Workup Scheduled · PSA
2026-01-20Workup Completed · PSA
2026-01-20Final
Outreach · Attempt 3 · TCM Accepted
2026-01-20 17:30Sofia Diaz
Steerage · Lab → External
2026-01-26Pacific Imaging (External)
Steerage · Other → External
2026-01-26Community Health LA (External)
Workup Completed · UA
2026-01-26Final
Workup Completed · Records request
2026-01-26Final
Workflow Task · Referral navigation: Urology · Done
2026-02-04 16:15Intake · RN
Surgery · Robotic Prostatectomy
2026-02-10Dr. Priya Ramaswamy
Discharge · LOS 0d
2026-02-10Workup Ordered · 12-lead EKG
2026-02-10EKG
Outreach Started · First contact attempt
2026-02-10 09:150d from referral
Outreach · Attempt 1 · TCM Accepted
2026-02-10 10:30Sofia Diaz
Intake Trigger · Specialty Referral · External Provider
2026-02-10 15:30Routed at 2026-02-10 09:15
Program Assignment · PCM · Ineligible - Coverage
2026-02-10 15:30Not accepted (Fail payer check)
Referral Received · Cardiology · Hypertension management
2026-02-10 15:30External System · Pacific Nephrology Group (mock)
Intake Created · Intake REF-0006
2026-02-10 15:30Urgency: Routine
Order Set Generated · Pre-Specialty Cardiology Bundle
2026-02-10 15:30Outreach · Attempt 2 · No Answer
2026-02-11 08:15Liam Chen
Workup Scheduled · 12-lead EKG
2026-02-12Program Assignment · Specialist Referral · Eligible
2026-02-12 15:30Accepted (assigned by AI Engine)
Order Set · Pre-Specialty Cardiology Bundle · Activated
2026-02-12 15:304 orders
Readiness Updated · Score 71% · In Progress
2026-02-12 15:30Outside records
Outreach · Attempt 3 · TCM Accepted
2026-02-12 17:00Sofia Diaz
Steerage · Procedure → External
2026-02-13Community Health LA (External)
Workup Completed · 12-lead EKG
2026-02-13Final
Workup Ordered · Lipid panel
2026-02-14Lab
Workup Ordered · BMP
2026-02-14Lab
Workup Ordered · Records request
2026-02-14Records
Workup Scheduled · BMP
2026-02-15Workup Scheduled · Records request
2026-02-16Exception · Referral Documents Missing · Low · Open
2026-02-17 14:30Brandon Lee
Exception Opened · Referral Documents Missing
2026-02-17 14:30Low · Open
Steerage · Lab → External
2026-02-18Pacific Imaging (External)
Workup Completed · Lipid panel
2026-02-18Final
Workup Scheduled · Lipid panel
2026-02-19Specialist Visit Scheduled · Cardiology appointment
2026-02-199d from referral
Steerage · Other → USC
2026-02-21USC Norris Cancer Hospital
Workup Completed · Records request
2026-02-21Final
Downstream USC Service · Other
2026-02-21Steerage · Lab → USC
2026-02-22USC Urology Beverly Hills
Workup Completed · BMP
2026-02-22Final
Downstream USC Service · Lab
2026-02-22Workflow Task · Referral navigation: Cardiology · Done
2026-03-06 15:30Intake · RN
Workup Ordered · MRI prostate (multiparametric)
2026-03-08Imaging
Outreach · Attempt 1 · TCM Accepted
2026-03-08 10:30Liam Chen
Program Assignment · APCM · Eligible
2026-03-08 12:45Not accepted (Pass payer check)
PCM Enrollment · Enrolled · consent signed
2026-03-09Workup Scheduled · MRI prostate (multiparametric)
2026-03-09Order Set · Elevated PSA Workup Bundle · Activated
2026-03-09 12:452 orders · review complete
Outreach · Attempt 3 · TCM Accepted
2026-03-10 09:30Liam Chen
Program Assignment · PCM · Eligible
2026-03-10 12:45Accepted (assigned by AI Engine)
Program Assignment · Specialist Referral · Eligible
2026-03-10 12:45Accepted (assigned by AI Engine)
Steerage · Imaging → USC
2026-03-11Keck Hospital of USC
Workup Completed · MRI prostate (multiparametric)
2026-03-11Final
Downstream USC Service · Imaging
2026-03-11Outreach · Attempt 2 · TCM Accepted
2026-03-11 11:30Liam Chen
PCM Activity · Care Plan Review · 19m
2026-03-11 16:45Brandon Lee
Workup Ordered · PSA repeat
2026-03-12Lab
PCM Activity · Symptom Check · 21m
2026-03-14 08:45Brandon Lee
Billing · PCM Monthly · CPT 99426 · Paid
2026-03-15$72 / $72
Workup Scheduled · PSA repeat
2026-03-17Steerage · Lab → USC
2026-03-18USC Urology Beverly Hills
Workup Completed · PSA repeat
2026-03-18Final
Downstream USC Service · Lab
2026-03-18Outreach Attempts
| ID | Attempt | Datetime | Outcome | Staff | Min |
|---|---|---|---|---|---|
| OUT-0130 | #1 | 2026-02-10 10:30 | TCM Accepted | Sofia Diaz | 17 |
| OUT-0131 | #2 | 2026-02-11 08:15 | No Answer | Liam Chen | 4 |
| OUT-0132 | #3 | 2026-02-12 17:00 | TCM Accepted | Sofia Diaz | 10 |
| OUT-0170 | #1 | 2026-03-08 10:30 | TCM Accepted | Liam Chen | 15 |
| OUT-0171 | #2 | 2026-03-11 11:30 | TCM Accepted | Liam Chen | 14 |
| OUT-0172 | #3 | 2026-03-10 09:30 | TCM Accepted | Liam Chen | 8 |
| OUT-0208 | #1 | 2026-01-16 08:45 | Left Voicemail | Sofia Diaz | 3 |
| OUT-0209 | #2 | 2026-01-18 17:30 | Left Voicemail | Jamal Carter | 4 |
| OUT-0210 | #3 | 2026-01-20 17:30 | TCM Accepted | Sofia Diaz | 12 |
TCM Encounters
No TCM encounter yet
Actionable Chat
SyntheticNext Best Actions
Rule-based recommendations derived from the patient's current state.
Schedule TCM encounter
HighPatient accepted 53d ago, encounter not yet completed
Owner: NP
Log additional PCM time this month
MediumCurrent month at 0m; need 30m more to bill 99426
Owner: RN
Review exception: Referral Documents Missing
LowLow severity · 46d open
Owner: RN
Resolve eligibility for PCM
HighIneligible - Coverage (payer check Fail)
Owner: Ops Coordinator
Request missing referral documents
HighReferring office has not sent required clinical documents
Owner: Ops Coordinator
Schedule imaging: Renal ultrasound
MediumWorkup ordered but not yet scheduled
Owner: MA
Mitigate leakage risk
HighReferral flagged as at-risk for leaving the USC network
Owner: Ops Coordinator
Close RWE data gaps
Low4 domain(s) with completeness gaps
Owner: Ops Coordinator
Open Exceptions
- Low
Referral Documents Missing
46d open · Open